Privacy Policy

Nine Casino collects personal information necessary to provide account services, process transactions, verify identity, and ensure regulatory compliance. Data collected includes:

• Full name, date of birth, and residential address
• Email address and telephone number
• Payment details and transaction history
• Identification documents for verification purposes
• Device information and IP address for security monitoring

Technical and organisational measures are implemented to protect personal data from unauthorised access, loss, or misuse. These measures include encryption protocols, secure server infrastructure, access controls, and regular security audits.

Users retain the following rights under United Kingdom data protection laws:

• Right to access personal data held by the operator
• Right to request correction of inaccurate information
• Right to request deletion of personal data, subject to regulatory obligations
• Right to object to processing for marketing purposes
• Right to data portability where technically feasible

Nine Casino complies with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). All processing activities are conducted lawfully, transparently, and for specified purposes only.

Personal data is processed for the following purposes:

• Account Management: Creating and maintaining user accounts, verifying identity, and managing user profiles
• Transaction Processing: Facilitating deposits, withdrawals, and financial transactions through secure payment channels
• Service Delivery: Providing access to gaming products, sportsbook services, and customer support
• Regulatory Compliance: Meeting legal obligations under United Kingdom gambling regulations, anti-money laundering requirements, and responsible gambling measures
• Security and Fraud Prevention: Monitoring activities to detect and prevent fraudulent behaviour, unauthorised access, and breaches of terms
• Service Improvement: Analysing user behaviour and preferences to enhance platform functionality and user experience
• Marketing Communications: Sending promotional offers, bonuses, and updates where users have provided consent
• Analytics: Generating aggregated statistical data to understand service performance and user engagement

All processing is conducted on lawful grounds, including user consent, contractual necessity, legal obligation, and legitimate interests. Users may withdraw consent for marketing communications at any time without affecting access to core services.

Users may access, review, and update personal data held by Nine Casino at any time through account settings or by contacting customer support. Requests for data correction or deletion are processed promptly, subject to regulatory retention requirements.

The following procedures apply:

• Data Access: Users may request a copy of personal information held by submitting a written request to the data protection officer
• Data Correction: Inaccurate or incomplete data may be updated through account settings or by contacting support
• Data Deletion: Users may request deletion of personal data, though certain information must be retained to comply with United Kingdom gambling and financial regulations

By using Nine Casino services, users consent to security checks conducted to verify identity and prevent fraudulent activity. Payment data is processed by authorised payment service providers in accordance with industry standards. These providers maintain their own security measures and data protection policies. Nine Casino does not store full payment card details on its systems.

Nine Casino services are strictly available to individuals aged 18 years or older. The operator does not knowingly collect or process personal data from minors. Age verification measures are implemented during registration, though the operator cannot independently verify age without supporting documentation.

If a parent or guardian becomes aware that a minor has provided personal information to Nine Casino, they should contact customer support immediately. Upon verification, the operator will promptly delete all data associated with the minor’s account and terminate access to services. Nine Casino cooperates fully with parents and guardians to protect children’s privacy and prevent underage gambling.

Personal data may be transferred to and processed in jurisdictions outside the United Kingdom where Nine Casino partners, service providers, or payment processors operate. These transfers are necessary to deliver services and may involve countries with different data protection standards.

By using Nine Casino services, users consent to the international transfer of personal data. The operator ensures that all partners and service providers maintain appropriate safeguards to protect data confidentiality and integrity. Contractual agreements require third parties to process information securely and only for specified purposes. Data protection measures are regularly reviewed to ensure compliance with United Kingdom standards.

This legal disclaimer may modify the scope or application of certain provisions within this Privacy Policy. The disclaimer becomes effective when the user accepts the policy through registration, signature, electronic acceptance, or continued use of services.

Nine Casino reserves the right to update this Privacy Policy to reflect changes in legal requirements, business practices, or service offerings. Users will be notified of material changes through email or prominent notice on the website. Continued use of services following notification constitutes acceptance of the updated policy. Users who do not agree to changes must discontinue use and may request account closure and data deletion, subject to regulatory retention obligations.

Cookies are small text files placed on a user’s device by websites to store preferences and track behaviour. Nine Casino uses cookies for the following purposes:

• Statistics: Collecting anonymous data on website usage, page views, and navigation patterns
• Behaviour Analysis: Understanding how users interact with services to identify areas for improvement
• Personalisation: Remembering user preferences, language settings, and login status
• Service Improvement: Testing new features and optimising platform performance

Cookies are retained for a maximum period of one year from the date of placement. Users may manage cookie preferences through browser settings, though disabling certain cookies may affect website functionality. Nine Casino does not use cookies to collect personally identifiable information without consent. Third-party cookies may be used for analytics and advertising purposes, subject to user consent and third-party privacy policies.

By registering an account, accessing services, or continuing to use Nine Casino, users acknowledge that they have read, understood, and accepted this Privacy Policy in full. Acceptance constitutes agreement to the collection, processing, and use of personal data as described herein.

The current version of this Privacy Policy, as published on the website, prevails over any previous versions. Users are responsible for reviewing the policy periodically to remain informed of any changes. Questions or concerns regarding privacy practices should be directed to the data protection officer through the contact methods provided on the website.

Nine Casino may share personal data with third parties in the following circumstances:

• Legal Obligations: Disclosing information to regulatory authorities, law enforcement agencies, or courts when required by United Kingdom law
• Dispute Resolution: Providing data to legal representatives or mediators in connection with disputes, claims, or investigations
• Service Providers: Sharing information with payment processors, identity verification services, customer support platforms, and technology providers under contractual agreements
• Business Transfers: Transferring data in the event of a merger, acquisition, or sale of business assets

Where third parties are listed on the website, their roles and data processing purposes are clearly identified. If third parties are not listed, users will be informed of the purpose and scope of data sharing before information is disclosed. By providing personal data, users consent to sharing with authorised third parties as described. Nine Casino requires all third parties to maintain confidentiality and process data only for specified purposes.

Nine Casino may contain links to third-party websites, including payment providers, game developers, affiliate partners, and social media platforms. These external websites operate under their own privacy policies and data protection practices.

Nine Casino is not responsible for the content, security, or privacy practices of third-party websites. Users are advised to review the privacy policies of external sites before providing personal information. The operator does not control or monitor data collected by third parties and cannot guarantee the security of information shared outside the Nine Casino platform. Users should exercise caution when navigating to external sites and consider the privacy implications of sharing personal data.